Commercial operator · Toronto

Senior judgement across a long commercial career.

Former Vice-President at TELUS. Principal operator across sales, customer, people, deals, and adjacent businesses - with complementary communications craft alongside. Conversations that open with substance.

Tenure
Nearly twenty-five years of TELUS commercial leadership
Last remit
Independent Dealers & National Retail - one chapter
Now
Senior commercial conversations, with communications craft when the work asks

Lanes

Where commercial leadership is the product.

No invented client list, no vanity metrics. The work is structuring commercial reality so operators can move.

01

Operator breadth

Vice-President level work across nearly every TELUS commercial area over nearly twenty-five years - sales, customer, people, deals, and adjacent businesses. Last remit is one chapter, not the whole book.

02

Communications & editorial

Amy's complementary lane: internal and external communications, creative writing, and editorial craft - so commercial judgement lands cleanly with the people who have to live it.

03

Collaborative lanes

Partnering on voice-AI and customer-experience commercial motion with Adrian Heywood through Wolfe Consulting Services and Heywood & Co - collaboration, not exclusive lockup.

About

A complementary practice, quietly stated.

Andrew Turner concluded a long tenure at TELUS Communications Inc. in August 2026. His last formal remit was Vice-President, Independent Dealers and National Retail - accurate as the closing chapter, not the only identity.

Across nearly twenty-five years he held Vice-President level responsibility across almost every TELUS area except finance: human resources, Premiere Sales Organisation, Customer First, TELUS division work, consumer, mergers and acquisitions, TELUS Agriculture, and the broader commercial and operating lot.

The practice includes Amy - communications expertise across internal and external work, with creative writing and editorial craft. Based in Toronto. A complementary practice, not a registered firm brand. Occasional collaboration with Adrian Heywood across adjacent practices stays soft on purpose.

Former Vice-President, TELUS Toronto Two principals
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Contact

A short, senior conversation.

Write when a senior commercial conversation would help. No forms - a direct line.

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